Athento Cloud Service Scalability

In this page you will learn how to grow your Athento service to meet your demands.

The preconfigured offering of Athento allows on-demand growing. This growth can be performed at a horizontal level (improving the system by adding new features) or expanding the plan contracted by the client in users, support or storage. Here are some of the ways to grow with Athento:

Available Cloud Plans

Athento's modules are standalone. They don't require each other to work properly.

Athento plans & pricing:

Athento ECM (Document Management Module)

Available Support Plans

Users

Storage

Support

Price/month
1-5100 GBStarter50€$70

5-10

250 GB

Community

99€$129

10-30

500 GB

Community Plus

289€$375

30-100

1 TB

Standard

599€$779

100-300

2 TB

Pro

1.199€$1,599

300-1000

4 TB

Company

2.379€$3,099

1000-4000

8 TB

Enterprise

4.539€$5,899

Adding more users

If you need more users than the ones allowed by your plan, you have to upgrade to the next level. But there's a second option. You can buy some extra users.

The number of users cannot be more than 20% of the maximum number of users for your current plan.

Example: If you have the 300-1,000 plan, but you need 2,500 users in the future, you must go to the next level which is to 1,000-4,000 users. However, you could scale up 800 users using the 300-1000 option (total 1800 users) at a total price of $3,099 + (800users x $2.30) = $4939

Range of users

20% Limit

Price extra user/month

5-10

6

9,80€

$12.80

10-30

20

7,80€

$10.20

30-100

60

4,99€

$6.54

100-300

200

3,18€

$4.17

300-1000

800

1,75€

$2.30

1000-4000

-

1,13€

$1.49

Adding more Storage TB

Extra Storage

Price per month

1 TB

50€

$70

4TB180€$250
8TB280€$350
12 TB360€$500
30TB750€$1.050


What criteria prevails while scaling? Users or storage?

To move from one level to another, always consider the first criteria exceeded, whether users or storage. However, users is often more decisive, as discussed in the following examples.

Example 1: I just need 5 users, but I have 1TB of information. In this case, the client has two options:
A) Go to the strip of 30-100 users.
B) The customer also has the option of hiring the plan 1-10 users and extra 1TB.


Example 2: The customer needs 1,500 users, but only 1 TB of storage. In this case, the predominant criterion is users. You may:
A) Get the 300-1,000 users plan and pay extra 500 users. This would be € 2,379 + (500x1,75 €) = € 3,254/month.
B) Get the 1000-4000 users plan.

Scaling in other criteria

Athento pone a disposición de sus clientes una amplia gama de opciones de servicio. Es posible contratar además de usuarios y almacenamiento:

Athento offers its customers a wide range of services options that's also available to purchase besides adding more users and storage:

Plugins and custom document types or look & feel

Service/Product

Price

Customizing appearance (corporate logos and colors, plus login screen)

200€

$260

Extra SSL certificates

200€

$260

Plugins (Athento Mail, I/O Registry, Retention schedule, etc) –Without customizing the plugins-

400€

$524

Creating specific document types (Only metadata schema, in cases where metadata 12 are not exceeded.)

80€

$105

Scaling the bandwidth

The guaranteed bandwidth in Athento's Cloud infrastructure is 300Mbps. It is possible to purchase extra bandwidth. The price for it is:

Extra Unit

Price per extra unit per month

1 Gbps

300€

$390

Scaling the Support

Support OptionsExtra Price for Support Increase (month)
Community50€$65
Community Plus99€$129
Standard299€$389
Pro399€$519
Company599€$779
Enterprise1.799€$2.356
24/72.500€$3.250


Athento Smart Engine (Intelligent Document Capture)

Support Plans

ProductNumber of pages processed/monthPricing (Monthly)Support
Up to 50050065€$85Starter
Up to 1K1,00090€$119Community
Up to 5K5,000260€$339Community Plus
Up to 10K10,000390€$507Standard
Up to 50K50,0001.300€$1,950Pro
Up to 200K200,0002.600€$3,380Company
Up to 500K500,0006.500€$8,450Enterprise

>500,00013.000€$16.900Enterprise

You can view the support coverage plans (SLA) from here http://www.athento.com/athento-in-house/precios/ 

Additional Pages

Pages per monthAddition price per pageMaximum Additional Pages (month)Total Maximum Number of Pages
5000,17€$0.221200700
1,0000,119€$0.1542,0003,000
5,0000,068€$0.0883,0008,000
10,0000,051€$0.06630,00040,000
50,0000,039€$0.05050,000100,000
200,0000,017€$0.022200,000400,000
500,0000,017€$0.022--
>500,0000,0005€$0.0006--

Scaling the Support

Support OptionsExtra Price for Support Increase (month)
Community50€$65
Community Plus99€$129
Standard299€$389
Pro399€$519
Company599€$779
Enterprise1.799€$2.356
24/72.500€$3.250

Ticket Packages

TicketsEurosUS Dollars
4007,680€$8,850
2004,080€$4,700
1002,160€$2,480
501,140€$1,311
20480€$552

Athento ECM + Athento SE: Document Management + Capture

You can also use the document management and capture combined. Here you can check our prices and the available scaling options.



StarterCommunityCommunity PlusStandardProCompanyEnterprise
Users1-55-1010-3030-100100-300300-1,000+1,000
Storage100 GB250 GB500 GB1 TB2 TB4 TB8 TB
Pages to process (month)5001,0005,00010,00050,000200,000500,000
SupportStarterCommunityCommunity PlusStandardProCompanyEnterprise
Pricing79€$99119€$149345€$449719€$9351.560€$2,0293.119€$4,0557.799€$10,139