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ISO 27001 security certification: The supplier of our cloud infrastructure has been awarded ISO 27001:2005 certification for supplying and operating dedicated cloud infrastructures. 

Technological Infrastructure: Our supplier deploys its own optic fiber network around the world. It uses state-of-the-art hardware and technology that is selected, installed and maintained by internal engineering teams.

Our provider network enables impeccable quality of service, regardless of customer location, with a bandwidth capacity of 4.5 Tbps in Europe and 8000 Gbps in North America, as well as a connection in 33 interconnection points Across 3 continents. The company has built its network in a completely redundant way - several security measures have been put in place to eliminate any risk of failure. The redundancy of links also allows the data of our clients to travel the shortest path and thus benefit from a minimum latency.

Data center physical access controls: In our European data centers, all access to physical facilities is strictly controlled. To avoid all intrusion and risk prevention, the facilities are fenced with barbed wire stakes. There are video surveillance systems and motion detection sensors in continuous operation. Activity within data centers and outside of buildings is controlled and recorded on secure servers, while there is a surveillance equipment on site 24/7.

In order to control and supervise access to facilities, strict security procedures have been implemented. Each staff member has a nominal RFID (Radio Frequency Identification Card) plate to restrict their access. Employee access rights are regularly reviewed. To access the facility, employees must present their badges for verification, before passing through the security doors.

Measures against fire: Fire is another controlled risk. Each room in the data center is equipped with fire detectors and fire extinguishing systems as well as fire doors. The data centers comply with the APSAD R4 standard for the installation of extinguishers, in addition it has N4 certification of conformity.

DDoS Attacks: Our data centers offer protection against DDoS attacks. There are 3 anti-DDoS infrastructures of 160 Gbps in operation in our European data centers.

Audits of Ethical Hacking: Athento performs automatic ethical hacking tests every 15 days. These audits seek to control, eliminate or mitigate risks of hacking, phishing, etc. Athento uses manual and automatic tools for these tests. The results are based in Common Vulnerability Scoring System. For security reasons, these tools or reports are not disclosed.

Data Transmission: Access to the platform and, in general, any data transmission is done through SSL. SSL (Secure Socket Layer) is used to make data transmission secure on the internet as it encrypts and protects data transmitted using the HTTPS protocol. TLSv1.2 guarantees users of your website that your data will not be fraudulently intercepted.

Athento’s SSLs use SHA-2 and 2048-bit encryption to stop hackers in their tracks. This is the strongest encryption on the market today. Our certificates support up to 256-bit encryption and are recognized by all of the major desktop and mobile browsers on the market.