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Similarly, YERBABUENA commits to using the service monitoring mechanisms which help to prevent and to quickly correct any defects in providing the service. These mechanisms will be used as set out in the Athento Cloud Monitoring Policy, which is found at:   https://athento.atlassian.net/wiki/pages/viewpage.action?pageId=16842871


28. Cookies

Athento and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website and applications, and to gather demographic information about our user base as a whole. We use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites, or register for the Subscription Service, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our Subscription Service or Websites you visit. Athento keeps track of the Websites and pages you visit within Athento and Athento's apps, in order to determine what portion of the Athento Website or Subscription Service is the most popular or most used. This data is used to deliver customized content and promotions within the Athento Website and Subscription Service to customers whose behavior indicates that they are interested in a particular subject area.

Some of the included cookies are:

  • Hubspot
  • Intercom
  • Inspeclet
  • Google Analytics